What function is part of the marketing process?

What function is part of the marketing process?

What function is part of the marketing process?



The marketing process is a crucial aspect of any business. It involves a series of activities that organizations undertake to promote their products or services, attract customers, and ultimately generate revenue. One of the key functions within the marketing process is market research. This function plays a vital role in understanding customer needs, identifying target markets, and developing effective marketing strategies. In this article, we will delve deeper into the function of market research and its significance in the marketing process.

The Function of Market Research

Definition: Market research is the systematic gathering, analysis, and interpretation of information about a market, product, or service to support decision-making in marketing.

Market research serves several functions within the marketing process. It helps businesses gain insights into their target audience, competitors, and market trends. By conducting market research, organizations can make informed decisions and develop effective marketing strategies to meet customer needs and gain a competitive advantage.

Importance of Market Research: Market research provides valuable information that businesses can use to understand their customers better. It helps identify customer preferences, buying behaviors, and needs. This knowledge enables organizations to tailor their products or services to meet customer demands effectively.

Market research also helps businesses identify market opportunities and potential threats. By analyzing market trends and competitor activities, organizations can identify gaps in the market and develop strategies to capitalize on them. Additionally, market research can help organizations assess the viability of new product ideas or expansions into new markets.

Types of Market Research: Market research can be divided into two main types: primary research and secondary research.

Primary research involves collecting data directly from the target audience. This can be done through surveys, interviews, focus groups, or observations. Primary research provides firsthand insights into customer preferences and behaviors, but it can be time-consuming and costly to conduct.

Secondary research, on the other hand, involves gathering existing data from various sources such as government publications, industry reports, or competitor analysis. Secondary research is often more cost-effective and provides a broader perspective on the market. However, it may not offer specific insights tailored to a particular business or target audience.

Process of Market Research: Market research typically follows a systematic process that includes several stages. These stages include defining the research objective, designing the research plan, collecting data, analyzing the data, and presenting the findings.

During the research design phase, researchers determine the research objectives, target audience, and the most appropriate research methods to gather data. Data collection methods can vary depending on the research objectives and target audience.

Once the data is collected, it is analyzed to identify patterns, trends, and insights. This analysis helps businesses draw meaningful conclusions and make informed decisions based on the research findings.


Market research is a critical function within the marketing process. It provides businesses with valuable insights into their customers, competitors, and market trends. By understanding customer needs and preferences, organizations can develop effective marketing strategies and gain a competitive advantage. Market research helps businesses identify market opportunities, assess potential threats, and make informed decisions to drive business growth.


– American Marketing Association: www.ama.org
– MarketResearch.com: www.marketresearch.com
– Nielsen: www.nielsen.com